Our current COVID-19 response

Dear Friends of Naturalmat,

Like every other business, we are closely following the ever-changing news about COVID-19 - with our primary concern being the health and wellbeing of our team, our customers and the wider community. 

In-store at our London and Exeter showrooms, we are keeping everything spick and span and maintaining our already high standards of hygiene alongside measures to disinfect and sanitise as appropriate. We would still be delighted to welcome and assist you, being careful to stay at a considerate distance and with a fresh pillowcase on hand for all customers looking to lie down and try our mattresses.

The Naturalmat distribution team remain busily delivering your beds and mattresses across the country, in vehicles well-stocked with hand sanitiser and antibacterial wipes. As standard, we contact our customers a week before and on the day of delivery, so we are well placed to react and adapt to your needs. If you prefer, we are happy to leave your delivery outside your door! We have also implemented a range of procedures at our Devon workshop to safeguard our employees and ensure business as usual for our customers. 

We will continue to monitor advice from the relevant public health authorities to ensure we navigate these challenging circumstances with everyone’s health and well-being in mind.

If you have any questions, please contact us at [email protected] or give us a call on 01392877247 - our team are just a phone call away, available to consult on the best mattresses and beds for you or your little one.

With all our best wishes

Mark & Peter.