It's useful to know how we deliver large items like this one
How does my product get to me?
Some of our items are certainly a two man job, but it's rare that we can't carefully manoeuvre our products into your home. When products get to a certain size, particularly bed bases, it makes sense to split them. Generally mattresses are good to go whatever the size, but if you're not sure take a look at our size guide.
When can I expect my delivery?
All Naturalmat products are hand-made here in Devon and we aim to get the product to you within 3 weeks of you placing your order. We will get in touch the week before your delivery date to discuss a convenient delivery time for you and talk through any access issues for your property. More about delivery.
How does my product arrive?
We send out our own two man team, who will get your product wherever you need it and help assemble any bed bases and headboards. If our team can't reach you from Devon, we use national delivery services to help us go that extra mile.