Delivery to the majority of the UK is free of charge for all orders of £50 and over, and £5 for orders under this amount.

For adult bed, headboard, bed base and mattress deliveries to certain areas in Scotland that are harder for us to reach from Devon, we charge an extra £150 to help cover our costs. This applies to the following postcodes: AB, DD, FK, HS, IV, KA, KW, PA, PH, ZE.

In the event that we are unable to make your delivery due to access issues, or no one is available to take delivery at the pre agreed time, a re-delivery charge of £75.00 will apply and our team requires a minimum of 2 weeks to reschedule your delivery. Storage charges of £20.00 per week will apply to any rescheduled deliveries. 

Below are our standard delivery times for each product category. Any exceptions to these will be stated in the Delivery section on product pages.

Adult & Teen Mattresses	4 - 6 working weeks
Beds, Headboards & Bed Bases	4 - 6 working weeks
Mattress Toppers	3 - 5 working days
Bed Linen & Accessories	2 - 3 working days
Feather & Down Bedding	2 - 3 working days
Wool Bedding	3 - 5 working days
Nursery Mattresses	3 - 5 working days
Nursery Mattresses (Made to Measure)	10 - 15 working days
Nursery Furniture	4 - 6 working weeks

 

We do ship outside the UK but you’ll need to get in touch with us so we can obtain a shipping quote for your location. Simply complete this form and our team will be in touch with an estimate for your order and shipping options. We obtain shipping quotes based on the size, weight and dimensions of the products you’d like to order, so please provide as much information as possible when submitting this form. 

We take the same eco-conscious approach to packaging our products as we do to the raw materials that go inside them.

Adult Beds & Mattresses

We deliver all of our beds, bed bases, headboards and mattresses in specially-made reusable bags, which have saved thousands of kilos of single-use plastic since their introduction in 2021. We take these bags away with us again, so if you need your bed or mattress wrapped for storage, please let us know before delivery and we will deliver it wrapped in our sugarcane bioplastic instead.

Bedding & Bed Linen

All of our bedding and bed linen is packaged in 100% compostable or recyclable packaging, including reusable cotton drawstring bags printed with water-based ink for our duvets and pillows, and recyclable cardboard boxes for our bed linen.

Mattress Toppers

Our toppers are rolled and tied up with offcut fabric strips, and then double wrapped in sugarcane bioplastic packaging to keep them dry and safe in transit. This bioplastic can be recycled through your local council if they collect LDPE 4 soft plastics, or you can drop it off at one of your local supermarkets that accepts LDPE 4.

Nursery Mattresses

Our Nursery mattresses are wrapped in home-compostable potato starch wrapping and boxed up in recycled cardboard for rigidity, which itself is recyclable.

If you would like us to take away your old bed and/or mattress when we deliver your new one, we can do that for a charge of £60 per item. We don’t make any money on this, it simply covers our transport and handling costs, as well as the fee we are charged by the recycling partner we work with. Your old mattress will be recycled by our partner TFR, or if it’s in fairly good condition, it will be cleaned and donated to charity through our partner FRC.

If you require us to take away your old bed or bed base, this must be dismantled prior to pick up. Our team will not be able to dismantle your old bed or bed base. 

Please add the Mattress Recycling product to your basket when ordering online, or speak to our showroom team.

If you have questions about delivery, what to prepare, how to reschedule your delivery or if you need to arrange a collection of your old bed or mattress, please visit our Delivery FAQs below.

delivery faqs